Sr. Manager, Healthcare Payor, Seattle

Are you interested in working for a company where you have a definitive impact on both your career as well as the entire company? Are you interested in being integrated in the business for a truly collaborative company? If so, read on!

Our client is looking for a Sr. Manager to join their Healthcare & Life Sciences team in Seattle.  You will be delivering transformational solutions for healthcare clients, as well as helping expand the healthcare practice on the West Coast.  You will be assessing the health of your clients and recommending solutions by uncovering opportunities, developing clear roadmaps, and working toward improved outcomes.  You will be delivering business technology solutions to both payer and provider organizations by leading team-based projects involving complex business system integrations, technology transformations, custom design and development, and database design and data management.  You will also be partnering with clients around customer engagement development, care management transformation, and healthcare analytics. 

 Fast forward a year, what will you be doing?   

 You have immersed yourself in our client’s culture and are a trusted advisor to your clients.  You have ownership and accountability for your projects.  You have defined complex problems with great clarity;  solved problems that left your client better then when you started.  You own multiple work streams.  You have identified follow-up work and are driving those projects.  You have built effective teams on the client site with the client.  You are managing your clients, as well as internal resources and vendors.  You have been instrumental in growing and developing the healthcare practice on the West Coast.  You ask the right questions and know when to ask for help.  You are respected by your clients and your peers/team.  You are happy. 

 How will you get there?

 30 days:

  • You will meet your team

  • You will onboard in Chicago, meeting more of the healthcare team and leadership

  • You will be assigned on a project

 60 days:

  • You are engaged in the methodology of the teams

  • You understand service offerings, practices, and success factors

  • You know your measurable objectives and are working towards them

  • You are focused and embedded with a client

  • You are growing accounts

  • ·You are helping to drive practice development

 90 days:

  • You have identified additional work within your clients; continuing to solve their business issues

  • You are involved in scoping new projects and had follow-on work

  • You are driving practice development along the West Coast

What will you need to bring to the table?

  •  10+ years of hands-on experience as a project manager leading business and technology strategy projects and full lifecycle software implementation projects

  • 6+ years of experience specifically working in consulting

  • 3+ years of experience working with Health Plans

  • Bachelor’s degree required

  • Deep industry experience solutioning a variety of health plan (medical) issues and well versed with current market trends, challenges and issues for healthcare

  • Strong background working within the Healthcare Payer industry, specifically with customer relationship strategies, technology modernization, and operations transformation

  • Prior team-based project leadership experience in a consulting firm

  • Knowledge and experience with complex business systems integration and technology transformation, custom design and development, database design, and data management

  • Experience with healthcare-specific systems a plus; particularly on the payer side

  • Experience working in a fast-paced, collaborative, and team-based project environment

  • Ability to lead and mentor other team members or developers while leading projects

  • Excellent leadership, organizational, verbal and written communication skills to communicate technical concepts to non-technical business people

  • Ability to travel up to 50%

  • Ability to work in the U.S. without sponsorship

 Our client is a 100% employee-owned global professional services firm spanning the scope of Healthcare & Life Sciences, Insurance, Financial Services, Energy & Utilities, Manufacturing & Distribution, Mergers & Acquisitions, to name a few.  They specialize in serving the middle market to help improve operating results at their portfolio companies.  They excel in creatively solving their clients’ complex business challenges so they can adapt, shift gears, and thrive.  They have experienced double-digit growth year over year for the last 10 years.  They execute flawlessly!  

 Our clients leadership team has established a firm that not only provides clients with a unique mix of approach, ability and attitude, but also one that provides their people with an engaging and rewarding environment with plentiful opportunities.  They value integrity, stewardship, and quality.  They believe practical innovation drives the best results.  Their culture is truly special as evidenced by consistently be nominated as one of the best places to work.

Kim Frost